Orlando International Airport (MCO) serves as a major gateway for domestic and international travelers. One of the most significant carriers at MCO is Southwest Airlines, which operates from Terminal A. Whether you're a frequent flyer or a first-time visitor, understanding the layout, amenities, and services of the Southwest Terminal MCO can enhance your travel experience. This guide provides a detailed look at everything you need to know about Southwest’s terminal at Orlando International Airport.
Overview of Southwest Airlines at MCO
Southwest Airlines is known for its affordable fares, no-change-fee policy, and excellent customer service. At MCO, Southwest operates from Terminal A, specifically using gates in Airside 2. With numerous daily flights to various destinations across the U.S., Southwest makes travel seamless for passengers flying in and out of Orlando.
Terminal Location and Layout
MCO is divided into two main terminals: Terminal A and Terminal B. Each terminal has two airsides. Southwest Airlines operates exclusively from Terminal A and uses Airside 2 for its departing and arriving flights. The terminal is well-equipped with essential traveler amenities, ensuring a smooth airport experience.
Key Features of Terminal A (Airside 2)
Check-In Counters: Located on Level 3, Southwest’s check-in counters offer self-service kiosks and staffed counters for ticketing and baggage drop.
Security Checkpoint: The TSA security checkpoint is conveniently located near the entrance to Airside 2.
Gates: Southwest flights typically use gates 100-129.
Baggage Claim: After arriving at MCO, Southwest passengers can retrieve their checked baggage on Level 2 of Terminal A.
Check-In and Security Procedures
To ensure a hassle-free experience, passengers should plan ahead when checking in for their Southwest flight at MCO.
Check-In Options:
Online Check-In: Available 24 hours before departure through the Southwest Airlines website or mobile app.
Airport Kiosks: Travelers can use self-service kiosks at the terminal to check in, print boarding passes, and check baggage.
Counter Check-In: For those needing assistance, Southwest staff are available at the check-in counters.
Security Screening:
MCO follows TSA guidelines for security screening. Travelers are advised to arrive at least 2 hours before domestic departures to allow sufficient time for check-in and security clearance.
Dining and Shopping Options
Airside 2 offers a variety of dining and shopping options to keep travelers entertained before their flights.
Dining Options:
McDonald’s: A quick option for fast food lovers.
Cask & Larder: A local favorite offering Southern-inspired cuisine and craft beer.
Starbucks: Perfect for a pre-flight coffee boost.
Chipotle: A great choice for Mexican-style food lovers.
Shopping Options:
Duty-Free Stores: Offering perfumes, liquor, and souvenirs.
Hudson News: Ideal for grabbing last-minute travel essentials.
Disney Store: A must-visit for Disney fans looking to purchase themed merchandise before heading to the parks.
Transportation and Parking
Orlando International Airport provides various transportation options to ensure easy access to and from the Southwest terminal.
Ground Transportation Options:
Rental Cars: Numerous car rental agencies are available at MCO.
Ride-Sharing Services: Uber and Lyft pick up passengers from designated areas at Terminal A.
Taxis and Shuttles: Several taxi and shuttle services operate from the airport.
Public Transit: The Lynx bus service provides affordable transportation to different parts of Orlando.
Parking Facilities:
Terminal Parking: Short-term and long-term parking garages are available.
Economy Parking: More budget-friendly options with shuttle service to the terminal.
Valet Parking: Convenient but pricier than regular parking.
Lounges and Special Services
Although Southwest Airlines does not operate its own lounges at MCO, passengers can access the following airport lounges:
The Club MCO: Available in both Terminal A and B, offering comfortable seating, refreshments, and business facilities.
USO Lounge: Exclusive to military personnel and their families.
Family and Accessibility Services
MCO ensures a smooth experience for travelers with families or special needs:
Nursing Rooms: Available for mothers who need privacy.
Children’s Play Area: A great space for kids to burn off energy before flights.
Accessibility Services: MCO provides wheelchair assistance, accessible restrooms, and designated seating for passengers with disabilities.
Flight Information and Customer Support
Tracking Your Flight:
Southwest passengers can check real-time flight updates via:
The Southwest Airlines website or mobile app.
MCO’s official website and flight information displays within the terminal.
Customer Service Assistance:
Southwest Airlines Help Desk: Located at the check-in area.
Airport Information Desks: Staffed to assist travelers with general inquiries.
Lost and Found: Managed by MCO’s customer service team.
Tips for a Smooth Travel Experience
Arrive Early: MCO is a busy airport, so arriving at least 2 hours before your domestic flight is recommended.
Use Online Check-In: Saves time at the airport.
Pack Smart: Follow TSA guidelines to avoid delays at security checkpoints.
Explore the Terminal: Take advantage of dining, shopping, and relaxation options before boarding.
Stay Informed: Keep track of flight updates and gate changes via the Southwest app.
Conclusion
The Southwest Terminal MCO offers a seamless and convenient experience for travelers flying with Southwest Airlines. With efficient check-in options, ample amenities, and various transportation choices, the terminal ensures a smooth journey. Whether you’re traveling for business or leisure, being prepared with this comprehensive guide will help you navigate the Southwest terminal at Orlando International Airport with ease.